Grove Arcade

Website redesign for one of America's oldest malls

Grove Arcade is a historic architectural landmark in downtown Asheville, completed in 1929. It represents the heart and character of the town, offering a rich history, ornate architecture, and an eclectic mix of shops and restaurants that immerse patrons in Asheville’s lifestyle and culture.

Transforming Grove Arcade’s website with immersive, interactive features to boost visitor engagement.

Our goal for the Grove Arcade website redesign was to tell the story of the on-the-ground experience using unique features and the new brand identity, creating an intimate experience that converts users into visitors. We equipped the website with a complete merchant directory featuring individual pages for each merchant, including visual guides such as a map directory and virtual walkthrough. Additionally, we implemented on-site SEO to adhere to Google’s best practices. We continue to host and manage the Grove Arcade website and SEO.

Project Objectives
  • Add detailed parking diagram
  • Create listings for all vendors
  • Implement interactive map directory
  • Develop interactive virtual tour
  • Create interactive history timeline
  • Improve search engine optimization
Challenges
The primary challenge was driving foot traffic to Grove Arcade by encouraging users to visit physically.
Solutions
We planned and shot new imagery for the website and built individual merchant pages with detailed information on their products and services. Interactive features like the map directory, virtual tour, and history timeline were incorporated to infuse the on-the-ground experience into the website.
Results
The redesigned website has resulted in growing search result rankings and improved data metrics. We continue to build out new features, pages, and functionalities without encountering technical roadblocks or sacrificing load times.

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